How to Write Complain Letter About Damage Product Received Free Templates

Damaged Product Received

[Your Address ]
[Date] 
[Your Designation]
[Company/Business Name]
 
Subject: Complaint about a damaged product received
 
Sir/Ma’am,
I had purchased an [Item] from your online store. I received the product today, and I tried filing a return request as the size is smaller than the one I had ordered, and the package is torn on the left side. For some reason, the return request is not being filed. The page is either getting redirected or stuck. I have tried multiple times, and I could not go through with it. Can you please check and let me know if the return request has been filed for the [Mention Order No]. If not, kindly let me know what I should do to return the product.

I am attaching herewith photographs of the damaged portion of the top and the opening video for your reference.

Thank you

Yours sincerely,

Signature
[Your Name]